At Clarion Suites Gateway we are proud of our team – we’d love you to get to know them a little better. This month, we spoke to Front Office Manager Chloe Forbes and Senior Assistant Manager Thomas Reichenbach to get their perspective on working at Clarion.
CHLOE FORBES – newly promoted to Front Office Manager
How long have you been at Clarion Suites Gateway?
23rd April 2007.
What is the best thing about working at Clarion Suites Gateway?
Working with such great people who you can have a laugh with and make the day fly by.
Most unusual/funniest request from a hotel guest?
Where do I begin… there have been plenty over the years. One that is frequent is earplugs for those noisy neighbours.
Aside from working at Clarion Suites Gateway, what would your dream job be?
I aspire to managing a resort located on a tropical island so basically living in paradise and getting paid for it.
What is your favourite website and why?
Google, it gives me all the answers.
Any hotel insider tips that you can share?
Be friendly and polite.
THOMAS REICHENBACH – newly promoted to Senior Assistant Manager
How long have you been at Clarion Suites Gateway?
I started as a Backpacker in April 2007, so 4.5 years. Wow the time goes by so quick.
What is the best thing about working at Clarion Suites Gateway?
The work atmosphere is great. The contact with the guest and colleagues is the way it should be.
Most unusual/funniest request from a hotel guest?
We booked Riverview but the train and the cars are blocking the view, can you do something? Maybe stop the traffic?
Aside from working at Clarion Suites Gateway, what would your dream job be?
Hotel tester, travelling the world and stay in many hotels as possible and write a review for a website/ magazine.
What is your favourite website and why?
Topgear.com and tripadvisor.com.
Any hotel insider tips that you can share?
Be as friendly as possible on check in, not only in a hotel, also at the airport.
